FAQs
Who are we?
Mezzaii is Ghana’s premier comfort and faith fashion brand, specializing in premium invisible socks and contemporary Christian Culture apparel.
Founded in Accra, we create products that honor African heritage while providing exceptional comfort and meaningful self-expression.
Where is Mezzaii located?
We are proudly based in Accra, Ghana.
Product Information
What products do you offer?
We offer two main product lines:
- Mezzaii Invisible Socks: Premium comfort socks with African-inspired designs and traditional kente patterns
- Christian Culture Collection: Contemporary Christian t-shirts that blend faith with popular culture
What makes Mezzaii invisible socks special?
Our invisible socks are crafted with premium materials using Ghanaian excellence, featuring:
- Superior comfort for all-day wear
- African-inspired designs including traditional kente patterns
- No-show design that works with any footwear
- Durable construction that maintains quality wash after wash
What is the Christian Culture Collection?
Our Christian Culture line features contemporary Christian apparel that:
- Blends biblical truths with popular culture references
- Creates conversation-starting pieces for modern believers
- Bridges contemporary culture with faith expression
- Offers authentic Christian streetwear for all ages
Do you offer different sizes?
Yes! We offer a comprehensive size range for both our socks and apparel to ensure the perfect fit for every customer.
Size Chart
What product sizes do you offer?
Color: Black and White (Men)
|
Size |
Length |
Shoulder |
Chest |
Sleeve length |
|
S |
66 |
43 |
98 |
20 |
|
M |
70 |
46 |
104 |
21 |
|
L |
73 |
49 |
110 |
22 |
|
XL |
76 |
52 |
116 |
23 |
Please Note. The unit of measurement is centimeters (cm). The measurement was taken manually, and there may be an error of 1-3 cm compared to the actual shirt size.
Color: Grey (Men)
|
Size |
Length |
Shoulder |
Chest |
Sleeve length |
|
S |
65 |
42 |
94 |
20 |
|
M |
67 |
43.5 |
98 |
21 |
|
L |
69 |
45 |
102 |
21.5 |
|
XL |
71 |
47 |
106 |
22 |
|
2XL |
73 |
49 |
110 |
22.5 |
|
3XL |
75 |
51 |
114 |
23 |
Please Note. The unit of measurement is centimeters (cm). The measurement was taken manually, and there may be an error of 1-3 cm compared to the actual shirt size.
Color: Black, White, and Baby pink (Women)
|
Size |
Length |
Shoulder |
Chest |
Sleeve length |
|
S |
55 |
36 |
80 |
13 |
|
M |
56 |
37 |
84 |
14 |
|
L |
57 |
38 |
88 |
15 |
|
XL |
58 |
39 |
92 |
16 |
|
2XL |
59 |
40 |
96 |
17 |
Please Note. The unit of measurement is centimeters (cm). The measurement was taken manually, and there may be an error of 1-3 cm compared to the actual shirt size.
Ordering & Shopping
How do I place an order?
You can easily place orders through our online store. Simply browse our collections, select your preferred items and sizes, add to cart, and complete checkout.
What payment methods do you accept?
We accept various payment methods including major credit cards, mobile money (for Ghana customers), and other secure online payment options.
Can I modify or cancel my order?
Orders can be modified or cancelled within 24 hours of placement. Please contact our customer service team immediately if you need to make changes.
Shipping & Delivery
Where do you ship?
We serve customers across:
- Ghana: Accra, Kumasi, Tamale, Cape Coast, and nationwide
- West Africa: Nigeria, Ivory Coast, Senegal
- International: UK, USA, Canada, South Africa
- Global: African diaspora communities worldwide
How long does shipping take?
- Within Ghana: 2-5 business days
- West Africa: 5-10 business days
- International: 10-21 business days
What are the shipping costs?
Shipping costs vary by location and order size. Exact shipping fees are calculated at checkout based on your delivery address.
Do you offer free shipping?
We offer free shipping promotions periodically. Check our website for current offers, and consider bulk orders to qualify for reduced shipping rates.
Quality & Care
How do I care for my Mezzaii products?
For Invisible Socks:
- Machine wash cold with like colors
- Air dry or tumble dry on low heat
- Avoid bleach to preserve colors and patterns
For Christian Culture Apparel:
- Machine wash cold inside out
- Tumble dry low or air dry
- Iron inside out if needed to protect prints
What is your quality guarantee?
Every Mezzaii product undergoes rigorous quality control in our Ghana-based facilities, ensuring international standards. We stand behind our products with a satisfaction guarantee.
What if I receive a defective item?
If you receive a defective product, contact us within 7 days of delivery. We’ll provide a replacement or full refund after reviewing your concern.
Returns & Exchanges
What is your return policy?
We accept returns within 3 days of delivery for unworn items in original packaging. Return shipping costs may apply depending on the reason for return.
How do I exchange for a different size?
Contact our customer service team to initiate an exchange. We’ll guide you through the process to ensure you get the perfect fit.
Can I return items purchased with a promotion?
Items purchased during promotional periods can be returned, but refunds will reflect any discounts applied to the original purchase.
Community & Culture
How does Mezzaii support the local community?
We proudly support Ghana’s economy by:
- Manufacturing locally in Ghana
- Employing local artisans and designers
- Sourcing materials from West African suppliers when possible
- Partnering with churches and community organizations
Do you work with churches or faith organizations?
Yes! We partner with churches across Ghana and internationally, supporting youth ministries and providing culturally relevant Christian fashion for faith communities.
How can I stay updated on new products and promotions?
Follow us on social media and subscribe to our newsletter for:
- New product launches
- Special promotions and discounts
- Cultural events and partnerships
- Community stories and testimonials
Wholesale & Bulk Orders
Do you offer wholesale pricing?
Yes, we offer wholesale pricing for bulk orders. Contact our sales team for pricing details and minimum order requirements.
Can churches or organizations place group orders?
Absolutely! We offer special pricing for churches, youth ministries, and community organizations. Reach out to discuss your group’s needs.
Contact & Support
How can I contact customer service?
- Email: info@mezzaii.com
- Phone: +233265476155
- Hours: Monday-Friday, 9 AM – 6 PM Ghana Time
- Social Media: Follow us for quick updates and community engagement @mezzaiiofficial
Where can I find more information about Ghanaian culture and your designs?
Visit our blog and social media channels where we regularly share stories about the cultural significance of our designs, traditional kente patterns, and the rich heritage behind our African-inspired collections.
Do you have a physical store I can visit?
Currently, we operate primarily online to serve our global community, but we participate in various cultural events and pop-up shops in Accra. Follow our social media for announcements about local appearances.
MASTERFULLY CRAFTED
Whether you need premium invisible socks for your active lifestyle or faith-inspired t-shirts for authentic self-expression, we're here to help you experience true comfort from sole to soul.